Store Policy

Below are some of My Baby Pit Stop Store Policy:

Price

Orders

Once your orders has been placed, please proceed with the payment for the orders.
Payment need to be completed within 3 days from the order placement. If the payment is not made within 3 days, the orders will be canceled by the system and items will be released automatically.
My Baby Pit Stop is a Online Store and web base, therefore we don't have customer walk-in or browsing of the product.

International Orders

For international orders, please send us an email to inquire about the cost of shipping. It shall be bear by buyer.
For Singapore orders, we will provide you with a Singapore bank account for easy payment.

Shipping Delivery

Shipping will be completed within 24 hours upon the confirmation of the payment receipt for normal working days.
For orders which payment is made before 12 AM will be send on the next day.
I'll do my very best to send the parcel out on the same day via Pos Laju because I know that you are waiting to receive the diapers too :)
For the normal delivery packages (less than 2kg) - Pos Laju will be used
For heavier packages (above 2kg) - Kangaroo Express will be used
There will be no shipment on Saturday. Orders placed on Friday, Sat and Sunday will send on the next working day.
For West Malaysia orders, we only charge RM6.00 for any orders and combined shipping using Pos Laju. The delivery time is usually 1 for major cities and 2-3 days for outskirts. If the item is more than 1 kg, there will be an additional RM 1 per kg.
For East Malaysia orders, a flat rate of RM9.00 will be charged for all orders and combined shipping using Pos Malaysia or Post Laju courier services. The delivery time is usually 1-3 days to Sarawak & Sabah. If the item is more than 1 kg, there will be an additional RM 5 per additional kg.
For Diaper packages, you will be entitled for FREE SHIPPING for the package which weights within 1 kg.

Shipping Tracking

For Pos Laju tracking link: www.poslaju.com.my. Please key in the tracking that you will see in your order details.
For Pos Express tracking link: www.pos.com.my. Select Track & Trace > Select Pos Express.

Payment

Online Transfer / ATM Transfer / Internet Transfer

Available for online payment to Maybank and CIMB Bank.
Bank Name: Maybank
Account No: 107135258804
Email Address: info@mybabypitstop.com (please include email address for online transfer)
Bank Name: CIMB Bank
Account No: 07290006377522
Email Address: info@mybabypitstop.com (please include email address for online transfer)
Bank Name: Public Bank
Account No: 4610164522
Email Address: info@mybabypitstop.com (please include email address for online transfer)

Return Policy

All goods sold are final and are NON-REFUNDABLE and NON-RETURNABLE unless defective.
We allow for return the products within 7 days from the date of purchase
Items to be send back to us with their original packaging.
Discount & special price items are final sales.
Customer will be responsible to bare the shipping cost for the exchange items.
Delivery or shipping fees are not refundable
For replacement items of lower value, the excess of return will be hold as credit and used for future purchases.
For replacement of higher value, customers will pay for the extra value.
Please pack your returned items properly to ensure that items do not get damaged in transit using pos laju shipment. Any damage will be the responsibility of the sender.

Reseller Program

Gift Certificates

You may purchase the Gift Certificates for your friends so that they can shop for anything they would prefer.
Please go through our Gift Registry section and Gift Certificates section for more details.

Privacy Policy

We are committed to protecting your privacy. All of your ordering information including your name, address and contact number is protected for maximum security.